Welcome to Go2Ride. By accessing or using our website, mobile application, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By registering, accessing, or using Go2Ride services, you agree to these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.

2. Eligibility

Users must be at least 18 years old to create an account and use our ride-booking services. By using Go2Ride, you confirm that the information provided is accurate and complete.

3. Account Registration

  • Users are responsible for maintaining the confidentiality of their login credentials.
  • Any activity conducted through your account is your responsibility.
  • Go2Ride reserves the right to suspend or terminate accounts providing false or misleading information.

4. Ride Booking Services

  • Ride availability depends on driver availability and service location.
  • Estimated fares and arrival times may vary due to traffic, weather, or operational conditions.
  • Users must provide accurate pickup and drop-off information.

5. Payments

  • All payments must be completed through approved payment methods available on the platform.
  • Users are responsible for paying applicable ride charges, taxes, cancellation fees, or additional charges where applicable.
  • Go2Ride reserves the right to modify pricing at any time without prior notice.

6. Cancellations and Refunds

  • Cancellation charges may apply depending on the timing of cancellation.
  • Refunds, if applicable, will be processed according to our refund policy and payment provider timelines.

7. User Conduct

Users agree not to:

  • Engage in unlawful, abusive, or harmful behavior
  • Damage vehicles or property
  • Harass drivers or other users
  • Use the platform for fraudulent or illegal activities
  • Attempt to disrupt or misuse the platform

8. Driver Responsibilities

Drivers associated with Go2Ride are expected to:

  • Maintain valid licenses and required permits
  • Follow traffic and safety regulations
  • Provide professional and respectful service

9. Limitation of Liability

Go2Ride acts as a technology platform connecting riders and drivers. We are not responsible for:

  • Delays caused by traffic or external conditions
  • Loss of personal belongings during rides
  • Actions or conduct of third-party drivers or users
  • Service interruptions or technical issues

10. Intellectual Property

All content, branding, logos, text, graphics, and software on Go2Ride are the property of Go2Ride and may not be copied, modified, or distributed without permission.

11. Suspension and Termination

Go2Ride reserves the right to suspend or terminate accounts that violate these Terms & Conditions or engage in suspicious, fraudulent, or harmful activities.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

14. Contact Us

For any questions or support regarding these Terms & Conditions, please contact us through our official website:

Go2Ride Official Website